Birmingham city council were tipped off about bogus carer - MP

“I was assured by various departments within the city council and the PCT that they were reviewing the levels of care at the address for the gentleman.

“I had been told that there had been multi-disciplinary reviews carried out to ensure that the levels of care were appropriate.

“So, I was surprised to read that there has been such a serious issue involving the police. If these reviews were going on, then why were these very real problems on the ground not picked up?

“I have written to both the council and the PCT asking for a full investigation to find out what has happened. I have also asked them to make sure that important lessons are learnt to make sure that this does not happen again.

“I have also asked about the checks on the agency staff providing the care and about the monitoring of that care.”

Peter Hay, Strategic Director, Adults & Communities, said: “In this case, care services have been contracted from an external provider.

“The primary responsibility for care rests with all of those who operate care businesses - and they must expect to be held accountable.

“All care services are regulated by the Care Quality Commission. We support the view that the CQC needs to have sharp teeth, so that the people who use these services, and their carers, can be reassured that their loved one is getting the best possible care.

“We welcome the proposal being tabled from the CQC that all care services should be registered.

“Like Richard Burden MP, we are concerned by this issues raised by this case and are keen to conduct a review through the multi- agency adult safeguarding board.

“We want to look at the issues that arose in court and consider how such failures by this provider arose.

“Only by doing this thoroughly will we meet our duty to reassure the public of the measures taken by each partner in the care provision sector for the protection of vulnerable adults in Birmingham.”

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